VMware-to-ZStack Case: Hong Kong Service Provider

A large social service organization in Hong Kong, known for its long-standing commitment to public support and services and operating dozens of service centers across the region, has adopted the ZStack Cloud platform to address rising costs and hardware limitations brought by the VMware subscription model. By leveraging the ZStack ZMigrate V2V migration tool, the organization successfully conducted a live migration of its core business systems—including OA, CRM, email, and HR—from the VMware virtualization platform to the ZStack Cloud platform. This transition significantly reduced the total cost of ownership (TCO), improved operational efficiency, and enhanced service stability.

The organization’s business operations heavily rely on the stable support of information systems, with core systems like email, OA, CRM, and HR being essential to daily functions. As digital transformation progresses, the organization demanded greater flexibility, stability, and cost-efficiency from its IT infrastructure.

In pursuit of a more open and cost-effective virtualization/cloud platform, the organization conducted technical tests, team evaluations, and comparative analysis of multiple solutions. Ultimately, it selected the ZStack Cloud platform for the VMware-to-ZStack migration.

Thanks to its powerful compatibility, comprehensive features, and efficient migration tools, ZStack Cloud met the organization’s diverse IT needs while optimizing costs. The migration project consisted of the following key components:

• All-Flash Server Deployment: New all-flash servers were deployed to build a unified resource pool via ZStack Cloud, providing high-performance computing and storage resources for business systems.
• Seamless Business System Migration: Using ZStack ZMigrate, the organization smoothly migrated its core business systems—including OA, CRM, email, and HR—from VMware to ZStack Cloud, ensuring uninterrupted service.
• Dedicated Backup Node: A centralized backup server was built to ensure data integrity and security, meeting the organization’s data backup and recovery needs.
• Hardware-Software Collaborative Deployment: The ZStack Cloud platform enabled reuse of existing servers, with coordinated deployment ensuring overall system performance and stability.

By adopting ZStack Cloud for the VMware-to-ZStack migration, the Hong Kong social service organization achieved remarkable benefits:

• Cost Optimization: ZStack’s flexible licensing model helped reduce overall IT expenses by approximately 40%, relieving the budget pressure caused by VMware’s subscription pricing and allowing better allocation of limited resources to other business development needs.
• Improved O&M Efficiency: Unified management and automation features of ZStack Cloud significantly reduced IT maintenance complexity, boosting team efficiency by over 40%. This enabled the IT team to better support core business functions and reduce the risk of service disruptions caused by operational issues.
• Enhanced Business Stability: Post-migration, critical systems like CRM and OA went live without interruption, with system stability reaching 99.99%. This ensured smooth daily operations and mitigated risks such as service outages or declining customer satisfaction due to system failures.
• Increased Technical Autonomy: The internal team completed the entire migration independently without relying on external vendors, gaining full control over the platform. This boosted the organization’s technical autonomy, strengthened the team’s familiarity with the new system, and laid a solid foundation for future maintenance and upgrades.

In summary, the adoption of the ZStack Cloud platform not only resolved issues related to VMware’s cost and compatibility but also supported the organization’s digital transformation through cost structure optimization, operational efficiency gains, and enhanced system stability. This successful case provides a reference path for VMware-to-ZStack migration for customers in Hong Kong and the Greater Bay Area.

In August 2024, ZStack officially launched its Globalization 2.0 strategy. Building upon its Phase 1 presence in over 30 countries and regions, ZStack has designated the Asia-Pacific region as a strategic hub, deepening international partnerships, focusing resource investment, and continuing to improve its market penetration. Its goal is to become a global leader in intelligent computing platforms.